If there are any issues with your product you may return it wether it is opened or unopened. We will provide you with a shipping label that can be used to return the product on us! A refund will only be provided once the product has been returned to us. Refund requests must be made within 14 days of delivery of the order.
If you would like to exchange your product with another for whatever reason we will provide you with a pre-paid shipping label and as soon as the we receive the product we will ship out the new order.
Due to volatility in the crypto markets any returns involving cryptocurrencies will be made using the CAD value at the time of purchase.
If you have any further questions please don’t hesitate to use our contact form to reach us!