canadakratomstore@gmail.com
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Same day shipping on all orders placed
before 2pm Est (except during high order volumes)
Free Canada-Wide Shipping
On all orders over $60
100% Money Back Guarantee!
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Shipping & Returns

Shipping

  • All orders are shipped same day from Monday-Friday with the shipping method chosen during checkout.
  • In order to qualify for free shipping your subtotal must be at least $60. All orders that qualify for free shipping will be shipped with Canada Post Expedited Shipping.
  • A tracking number will be included in your order confirmation email. PLEASE NOTE: It might take 6-24 hours for your tracking to become active on the Canada Post website.

Returns

  • If there are any issues with your product you may return it wether it is opened or unopened. We will provide you with a shipping label that can be used to return the product on us! A refund will only be provided once the product has been returned to us.
  • If you would like to exchange your product with another for whatever reason we will provide you with a pre-paid shipping label and as soon as the we receive the product we will ship out the new order

If you have any further questions please don’t hesitate to use our contact form to reach us! 🙂