canadakratomstore@gmail.com
(647) 486-9952 (call or text)
Interac
English EN Français FR
Same day shipping on all orders placed
before 2pm Est
Free Canada-Wide Shipping
On all orders over $60
100% Money Back Guarantee!
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Shipping & Returns

Shipping

  • All orders are shipped same day from Monday-Friday with the shipping method chosen during checkout.
  • We ship from Toronto and Vancouver.
  • In order to qualify for free shipping your subtotal must be at least $60. All orders that qualify for free shipping will be shipped with Canada Post Expedited Shipping.
  • A tracking number will be included in your order confirmation email. PLEASE NOTE: It might take 6-24 hours for your tracking to become active on the Canada Post website.

Pick ups

  • We do not have a storefront just an office/warehouse location where orders can be picked up from.

  • All pickup orders must be placed online. Pickup instructions are given during checkout.

  • Our address is 277 Berkeley st, Toronto ON M5A2X3

  • Pick up times are from 12:30pm-3pm (TUES-FRI) excluding holidays.

Returns

  • If there are any issues with your product you may return it wether it is opened or unopened. We will provide you with a shipping label that can be used to return the product on us! A refund will only be provided once the product has been returned to us.
  • If you would like to exchange your product with another for whatever reason we will provide you with a pre-paid shipping label and as soon as the we receive the product we will ship out the new order

 

If you have any further questions please don’t hesitate to use our contact form to reach us! 🙂